Read this before your throw out your faulty printer!
Nov 18th, 2009 by admin
It will come as no surprise that many technical printer problems seem beyond logic. But did you know that there are a lot of great tips and help available on the internet? Simply Googling a problem or going to the manufacturer’s web page can solve so many printing problems.
Recently one of our office printers was having trouble. It refused to print using the yellow cartridge. We tried many solutions including replacing the yellow cartridge several times! In addition, we ran the normal print nozzle cleaning program through the standard maintenance function on the actual printer. Nothing worked and we were considering replacing the printer.
However, one of our very cluey work colleagues Googled our problem and discovered an enormous number of handy hints to get the most out of your printer. She fixed our problem easily and quickly.
The printer was the Brother MFC 440CN. She Googled this model number with the words ‘won’t print yellow’. The solution gave instructions to access the ‘back office’ maintenance function usually only operated by printer technicians. All she had to do was run the following special cleaning mode:
Press ‘menu’ then ‘start/mono’, then ‘arrow-up’ four times. The printer then switched to maintenance mode (buttons flash). Then press ‘764′ (refresh ink tubes) ten press ‘763′ to run the power clean. After this all you need do is press ‘99′ to exit maintenance mode.
The printer is fixed and now prints perfectly using all colours.
So if you are having printing problems it might be wise to try trouble shooting it on the web. Just type in the model number and the problem to see what help is available. If that fails you can always try to look on the funny side and take the technical advice of the office cat:
